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Terms of Service

Last updated: 15 April 2026

Summary: By using Krubly, you agree to use it responsibly. You own your content. We provide the tools. We can update these terms with notice. If something goes wrong, our liability is limited to what you've paid us.

1. Agreement to Terms

By accessing or using Krubly ("the Service"), ("we", "us", "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, please do not use the Service.

These Terms apply to all users, including visitors, registered users, and subscribers.

2. Description of Service

Krubly is an AI-powered platform that provides:

  • AI website generation and publishing
  • Customer Relationship Management (CRM) tools including leads, contacts, pipeline, and orders
  • E-commerce functionality (products, cart, checkout)
  • Property listing management
  • Custom domain hosting
  • Analytics and performance tracking
  • Email notifications for leads and orders

3. Account Registration

To use Krubly, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain the security of your password and account
  • Notify us immediately of any unauthorised access
  • Accept responsibility for all activity under your account

You must be at least 16 years old to create an account. If you are registering on behalf of a business, you represent that you have authority to bind that entity to these Terms.

4. Subscriptions & Billing

Free Tier

Krubly offers a free tier with limited features including 100,000 AI tokens, basic CRM access for 30 days, and sites published at krubly.com/s/your-slug.

Paid Plans

Paid subscriptions (Pro and Agency) are billed monthly through Stripe. By subscribing, you authorise us to charge your payment method on a recurring basis until you cancel.

Cancellation & Refunds

You may cancel your subscription at any time from your Account settings. Cancellation takes effect at the end of the current billing period. We do not offer prorated refunds for partial months. If you believe you have been charged in error, contact hello@krubly.com within 14 days.

Price Changes

We may adjust pricing with 30 days' notice via email. Continued use after price changes constitutes acceptance of the new pricing.

5. Your Content

You own your content. All websites, text, images, products, property listings, and other content you create or upload through Krubly remain your intellectual property.

By using the Service, you grant us a limited licence to host, display, and distribute your content as necessary to provide the Service (e.g., publishing your website, serving product images to visitors).

You are responsible for ensuring your content does not violate any laws or third-party rights.

6. AI-Generated Content

Krubly uses AI (Google Gemini) to generate website content, copy, and design suggestions. You acknowledge that:

  • AI-generated content is a starting point and should be reviewed before publishing
  • We do not guarantee the accuracy, originality, or legal compliance of AI-generated text
  • You are responsible for reviewing and editing AI-generated content before it goes live
  • AI outputs may occasionally contain errors or require refinement

7. Acceptable Use

You may not use Krubly to:

  • Create websites promoting illegal activities, violence, hatred, or discrimination
  • Host phishing, malware, or deceptive content
  • Infringe on the intellectual property rights of others
  • Send spam or unsolicited communications through our email notification system
  • Attempt to access other users' data or accounts
  • Reverse-engineer, scrape, or exploit the Service or its AI capabilities
  • Create content that is sexually explicit, exploitative, or harmful
  • Exceed your plan's usage limits through automated or abusive means

We reserve the right to suspend or terminate accounts that violate these terms without notice.

8. Published Websites

Websites published through Krubly are hosted on our infrastructure (Vercel). You are responsible for the content displayed on your published site. We may display a "Powered by Krubly" badge on free and Pro tier sites.

Custom domains are available on paid plans. You are responsible for DNS configuration and domain registration with your domain registrar.

9. Lead & Customer Data

When visitors submit enquiries or orders through your published site, their data is stored in your CRM. As the site owner, you are the data controller for this information under GDPR. You are responsible for:

  • Having appropriate privacy notices on your published site
  • Responding to data access or deletion requests from your customers
  • Using customer data in compliance with applicable data protection laws

10. Intellectual Property

The Krubly platform, including its design, code, AI systems, branding, and documentation, is our intellectual property. These Terms do not grant you any right to use our trademarks, logos, or brand assets without written permission.

11. Third-Party Services

Krubly integrates with third-party services to deliver its functionality. Your use of these services is subject to their respective terms:

  • Supabase — Database and authentication
  • Vercel — Application hosting
  • Stripe — Payment processing
  • Google Gemini API — AI content generation
  • Resend — Email delivery

12. Service Availability

We strive for high availability but do not guarantee 100% uptime. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We will make reasonable efforts to notify users of planned downtime.

13. Limitation of Liability

To the maximum extent permitted by law, Krubly and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of the Service.

Our total liability for any claims arising from or related to the Service shall not exceed the amount you have paid us in the 12 months preceding the claim.

14. Indemnification

You agree to indemnify and hold harmless Krubly and its operators from any claims, damages, or expenses arising from your use of the Service, your content, or your violation of these Terms.

15. Account Termination

You may delete your account at any time from your Account settings. Upon deletion:

  • Your published sites will be taken offline
  • Your data will be deleted within 30 days
  • Active subscriptions will be cancelled

We may also terminate or suspend your account if you violate these Terms, with or without notice depending on the severity of the violation.

16. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated via email or through the Krubly dashboard at least 14 days before taking effect. Your continued use after changes constitutes acceptance.

17. Governing Law

These Terms are governed by the laws of the Kingdom of Thailand. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Thailand.

If any provision of these Terms is found unenforceable, the remaining provisions shall continue in full force and effect.

18. Contact

For questions about these Terms, please contact:

Krubly (Krubly)
Email: hello@krubly.com
Website: krubly.com